
When
it comes to culinary ingenuity, restaurantuer Steven Palm has
set the bar with the development and management of the Westchester
Restaurant Group. For nearly ten years, the Westchester Restaurant Group has garnered high
praise from critics and patrons alike for acclaimed menus, transcendent
atmosphere and professional, knowledgeable service; characteristics
which have become synonymous with the Palm signature style. Palm's
three distinct restaurants have brought a level of sophistication
and adeptness to food and wine lovers in the lower Westchester
County region that's akin to the best Manhattan has to offer.
Along the way, his reputation has spread as detail-oriented host
who listens and learns from his guests, constantly innovating
on what he's fond of calling "the whole recipe” of
a culinary experience.
It all started with Underhills Crossing in 1995. Choosing to site
his first restaurant in Bronxville, the Eastchester native shaped
Underhills Crossing into one of the village’s more notable
establishments, immediately drawing the favorable attention of
critics throughout the tri-state area. The New York Times took
specific note of the Palm style, “A pleasing opening touch
to the meal was the basket of excellent assorted breads proffered
for individual selecting…As for the food, ingredients are
top notch and timing is careful.” Likewise, The Gourmet
Magazine didn’t hesitate to heap top praise on Palm’s
first culinary offering, “As upscale and sophisticated as
many restaurants in Manhattan, Underhills Crossing is a bright,
convivial spot with the air of a New American bistro.” In
the January 6-12, 2000 issue of Westchester County Weekly, residents
ranked Underhills Crossing as one of the top three “stellar
dining experiences” in the area.
“It’s a sign of a restaurant’s quality when,
three weeks later, I can taste the food as I describe it. That’s
how vivid the food is at Underhills Crossing in Bronxville,”
detailed the critic from Westchester County Weekly.
With Harrys of Hartsdale, Palm found himself with a tri-level
space which he envisioned dividing into three distinctive dining
areas. Westchester Magazine called Harrys of Hartsdale "three
restaurants rolled into one," allowing for casual mingling
on the main level, romantic dining on the second floor and private
engagements in the wine cellar. Upstairs, immersed in creamy walls,
the dimly lighted ambiance of the Grand Tier is an ideal setting
for an intimate gathering of family and friends or a quiet dinner
for two. The open balcony of the Grand Tier overlooks the bustling
Grill Room below with its gleaming stainless steel bar and the
raw bar with open kitchen in back where guests can watch Harrys'
talented chefs in action. Harrys' private wine cellar is available
for intimate gatherings and special events offering an optional
tasting menu.
Harrys of Hartsdale, an elegant, upscale steak house and oyster
bar specializing in fine steaks, chops and seafood quickly established
a reputation in the restaurant industry as one of the finest restaurants
in the NY Metropolitan Area. Established in December of 2000,
Harrys was hardly out of the gate, when it was bestowed with great
reviews and acclaim. Westchester County Weekly proclaimed "This
isn't your father's steakhouse" and "At three months,
Harrys ran like a place open for years. Service was low key but
highly professional" in their March 2001 issue. In subsequent
years, Harrys also made Westchester Magazine's yearly review as
2001's "Best New Restaurant," and "Best Seafood
Restaurant in 2002."
Palm has also cultivated his involvement in local charities and
community groups, most notably coordinating a major culinary fundraiser
in conjunction with over 35 restaurants throughout Westchester
County shortly after September 11, 2001 that raised in excess
of $300,000. His attentive, hardworking and community minded nature
is well known throughout his hometown, serving on the board of
directors for the Bronxville-Eastchester-Tuckahoe Community Fund,
the Bronxville Chamber of Commerce, the Jansen Hospice in Tuckahoe,
American Red Cross, March of Dimes and as President of the Helen
Keller Lions Club. As President of the Helen Keller Lions Club,
Palm has also taken an active role in his alma mater, Eastchester
High School, working with students as part of the club's many
initiatives.
Tireless, inspired and driven, Palm can be found moving between
the restaurants at anytime during the day and has been finalizing
preparations for a new establishment. He thoroughly enjoys the
excitement and challenge of channeling his energies and immersing
himself with researching and learning as much as possible about
the new restaurant’s culinary offerings, promising to offer
Westchester’s dining crowd both an atmosphere and a menu
that will be unlike anything else in the county.
Palm had dreamed of owning a restaurant since he was 5, when he
would help his mother and waiters with errands at a New York City
eatery. Realizing that dream with the Westchester Restaurant Group,
Palm's mission still is and has always been about impressing and
pleasing his guests. However, as his friends will attest, if you
really want to impress Steven Palm, just yell at him for a while.
"It's very flattering when people yell or are aggravated
because they want a table," said the Eastchester native of
a May 23 restaurant encounter. Palm is content to know that people
want to participate in his dining experience almost as much as
he wants to please them. Open to constructive criticism, Steven
encourages e-mail feedback from the restaurant group website.
He said he was grateful to receive a phone call from a loyal customer
who asked him to consider a policy change. "The one thing
I want to do is dazzle them," says Palm. As flattering as
policy changes or public outbursts can be, Palm is equally appreciative
when residents choose to send thank you notes as a form of flattery.
Palm’s restaurants receive abundant praise and accolades
for creative menus and an upscale, spirit-rousing atmosphere so
it's easy to see why guests clamor for tables. In a hip once untapped
county in the quieter, suburban "meadows" and shadows
of the greatest city in the world, an evening in a Palm establishment
finds one seduced by the food, wine and impeccable style. You
can feel his careful hand on everything from the music to the
lighting, from building a warm rapport with patrons to expanding
the offerings from the kitchen. The personal touch is everything
to Steven Palm who takes pride in making everyone feel at home
in his restaurants. “It’s the whole recipe,”
expressed Palm. “These restaurants are an extension of my
home. I want each guest to relish the evening, enjoy the cuisine
and feel as though they have been treated to an exceptional experience.”